About Us
Welcome to Premier Bidets, where our journey into the world of bidets began with a spark of inspiration during a five-week adventure in Thailand back in 2013.
Founded by John Grant and his wife Giuliana, our love for bidets blossomed in the most unexpected of places, leading us to create a company that embodies more than just selling bidet products; it's about sharing a transformative experience.
Our Story
Our adventure started on a bucket list trip to Asia, where we first encountered the marvel of Japanese toilets and bidets. This experience in a Narita, Japan airport, followed by the ubiquitous use of "bum guns" in Thailand, changed our perspective on personal hygiene.
The cleanliness and comfort provided by bidets were unlike anything we had experienced before, and by the time we returned home to the U.S., we knew something was missing in our daily lives.
Determined to recreate that level of hygiene and comfort, we embarked on a mission to find the perfect bidet solutions for our home.
This quest led to the birth of Premier Bidets, a family-owned and operated business based in Rhinebeck, NY, dedicated to bringing the same level of cleanliness and luxury to bathrooms across America.
Since opening our (virtual) doors, we’ve shipped over 8,000 orders and sold over $15 million worth of luxury bathroom products to homes and businesses across the U.S.
Along the way, we’ve built a reputation that we’re proud of—hundreds of 5-star reviews from customers who appreciate not just the products, but the service, expertise, and support that come with them.
Today, Premier Bidets is trusted by homeowners, interior designers, hotels, and short‑term rental hosts who want to elevate the bathroom experience.
And this is just the beginning.
Our Mission
Looking ahead, we’re focused on expanding our product offerings, improving our customer experience, and leading the way as bidets become a mainstream part of American life.
Our goal is simple: make luxury bathroom upgrades easy, accessible, and enjoyable for everyone.
Why Choose Us?
Expertise and Passion: Our team is not only knowledgeable about our products but also passionate about the benefits they provide. We're here to answer your questions and help you find the perfect bidet solution for your home or business.
Quality and Affordability: As an online retailer, we work directly with manufacturers to offer luxury bath products at the most competitive prices. Our low price match policy ensures you always get the best deal.
Customer Care: Exceptional customer service is at the heart of what we do. We're committed to transparency, honesty, and integrity in all our business practices. Our Better Business Bureau accreditation is a testament to our commitment to excellence.
Join Our Journey
From our first encounter with a Japanese toilet in Narita to starting the business, our journey has been one of discovery, cleanliness, and comfort.
Let us help you find exactly what you're looking for to upgrade your bathroom!
At Premier Bidets, we're a community of enthusiasts dedicated to changing the way you think about bathroom hygiene.
Join us on this journey and experience the difference for yourself. |
